Refunds
Nothing is sold on this site. Here is where the money questions are answered.
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Nothing is sold on anyeads.com. There is no checkout here, no cart, and no way to pay us from this page. Reading the principles, joining a waiting list, and taking a questionnaire are all free and always will be.
The only thing ANYE sells is Ember, our ADHD coaching software, and it is bought inside the product rather than here.
Where the refund policy lives
Ember’s refund policy is the one that governs any purchase, and it is the authoritative version:
We deliberately do not restate its terms on this page. One policy in one place cannot contradict itself; two copies eventually do, and you would be the one caught in the middle.
The short of it, so you know roughly what you are walking into: there is a money-back window on a first purchase, you can cancel whenever you like, and billing mistakes get fixed. For the exact promise — the number of days, what happens to the rest of a paid period, and how to ask — read the policy above, which is the version that counts.
Who takes the payment
Payments for Ember are processed by Paddle.com, our Merchant of Record. That means Paddle is the seller of record on your receipt and handles the billing, taxes and payment details. You can reply to your Paddle receipt for billing help, or come straight to us.
Asking a human
Email [email protected] from the address on your account. It reaches the founder — the person who wrote the code — and you will not be routed through a retention queue on the way out.
ANYE